Terms of service

1. Seller Information

Company name:
Selorani

Company adress:
35 Ermine St
Thundridge
SG12 0SY
United Kingdom

Email: info@selorani.com
Phone: +447488863339

2. Scope

These Terms and Conditions apply to all purchases made on this website.

By placing an order, you agree to these Terms.

3. Products

Products are described as accurately as possible on each product page.

Images reflect the products as closely as possible. Slight variations may occur depending on screen display.

All products are subject to availability.

4. Prices

Prices are shown in the selected currency and include applicable taxes where required.

Shipping costs are displayed before completing the order.

We reserve the right to change prices at any time. The price at checkout is the final price.

5. Orders

An order is confirmed once payment has been successfully completed.

You are responsible for providing accurate information.

We reserve the right to refuse or cancel an order in cases of:

  • incorrect information

  • payment issues

  • suspected fraud

  • obvious errors

If an order is cancelled, a full refund will be issued.

6. Payment

Payments are processed through secure systems using SSL/TLS encryption.

Accepted payment methods include:

  • Visa, Mastercard, American Express

  • PayPal, Apple Pay, Google Pay, Shop Pay

We do not store payment details.

7. Delivery

Orders are delivered to the address provided at checkout.

Estimated delivery times are available in our Shipping Policy.

Depending on logistics, products may be shipped from different fulfilment centres.

We are not responsible for delays caused by carriers or external circumstances.

8. Returns and Right to Cancel

You have the right to cancel your order within 14 days of receiving it.

Full details are available in our Refund & Returns Policy.

Returns must be sent to the address provided during the return process.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

9. Liability

We are not responsible for improper use of products.

Our liability is limited to the value of the order and direct damages only.

10. Intellectual Property

All content on this website is the property of SELORANI.

Any use without permission is prohibited.

11. Personal Data

Personal data is processed in accordance with our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales.

In case of dispute, we encourage an amicable solution.

13. Contact Information

Company name:
Selorani

Company adress:
35 Ermine St
Thundridge
SG12 0SY
United Kingdom

Email: info@selorani.com
Phone: +447488863339

Customer service hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (GMT)
Response time: 1–2 business days.
Contact us on our contact page